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 566   Positive   r m x
Name Aleksandra    Date 2016/08/21
I would totally recommend using Reina's service. She bought me a ticket for Big Bang's Anniversary Concert and I got a really good seat. Thank you, Reina!!!
 
 565   Positive   r m x
Name Kristina    Date 2016/07/08
Reina was amazing and got me tickets to see XIA in concert, as I hadn't yet moved to Seoul when tickets were going on sale. As everyone says, communication is slow and I got a little nervous, but everything turned out just fine and I had a wonderful time!
 
 564   Positive   r m x
Name Sandra    Date 2016/06/01
Found this site few days after EXO concert ticket sales opened. So i placed my order to get ticket for my friend, hoping there will be some tickets left because we couldnt get the ticket when the sales first opened. Even tho she also couldnt get the ticket, she refunded my money and the non-refundable fee is reasonable (quite cheap actually). And at least i found a trusted site so maybe i'll use the service again in the future to book korean concert ticket because internet in my country is so slow compared to korea i wont get the ticket again if i book by myself haha. Thanks so much Reina
 
 563   Positive   r m x
Name Dabin    Date 2016/03/21
Using Reina's service, I was able to get the artbook and goods of my favorite artist after many years. The e-mails and updates were a bit slow, but the order was successfully completed. Will definitely use this service again.
 
 562   Positive   r m x
Name Ilah    Date 2016/03/08
Bought Big Bang concert tix using Reina's service and was given a good seat. Although the reply might be slow since she can only reply during the weekend, overall I am fully satisfied with her service. Will use Reina's service in the future.. Thank you Reina!
 
 561   Positive   r m x
Name Nadya    Date 2016/02/25
I will definitely use Reina's service in the future! Purchased IKONcert tickets on January 2016 without any problem. E-mail reply was a bit slow, but in the end it did not matter at all because I got what I ordered anyway! Thanks a lot, Reina!
 
 560   Negative   r m
Name M    Date 2016/01/31
I would no longer recommend using Reina for tickets. The communication has gone completely downhill. It states pretty clearly here that she responds on the weekends but I've found she does not respond until the last possible hour of Sunday so there is no time for follow up questions. When I received my confirmation she said she would get back to me on a Monday - not on the weekend - which I found confusing. Again she waited until the last possible hour of Monday to respond with 'Nothing yet.' When I responded with a question I she did not reply. It has now been four more days and I have no idea what's going on with my $400 deposit.
[re] Negative   r
Name Reina    Date 2016/01/31
Please kindly understand that my working hours except for purchasing tickets are on weekends.
I'm trying go get all job done by Sunday, but when I have many orders and inquiries, I can't help replying on late night and past midnight. Sometimes for ticket purchases, I have to try extra hour on Monday.
Therefore I advised you that I would update on Monday so that you won't wait too long.
 
 559   [re] Negative   r
Name Reina    Date 2016/01/31
Please kindly understand that my working hours except for purchasing tickets are on weekends.
I'm trying go get all job done by Sunday, but when I have many orders and inquiries, I can't help replying on late night and past midnight. Sometimes for ticket purchases, I have to try extra hour on Monday.
Therefore I advised you that I would update on Monday so that you won't wait too long.
[re] Negative   r
Name Reina    Date 2016/01/31
Please kindly understand that my working hours except for purchasing tickets are on weekends.
I'm trying go get all job done by Sunday, but when I have many orders and inquiries, I can't help replying on late night and past midnight. Sometimes for ticket purchases, I have to try extra hour on Monday.
Therefore I advised you that I would update on Monday so that you won't wait too long.
 
 558   Positive   r m x
Name George    Date 2015/12/11
I received excellent service from Reina. Communication was consistently good for me with timely responses. My package arrived on time and my items were in good condition.
 
 557   Positive   r m x
Name Jake    Date 2015/12/02
I found Reina through a search for proxy buyers after discovering books that I wanted only offered domestic shipping. I can safely say that she does good by those who choose her service!

Communication early on was great, Reina was very responsive in discussing the transaction and reliable in purchasing the items and updating on their current status. However, I didn't receive a shipping notification or any form of communication after confirming and paying for the chosen shipping method for about three weeks. Might be the nature of having many orders and operating on the weekends, so I left reasoning to priority clients and miscellaneous circumstances.

With that said, knowing that the package was sent on the 30th of November, it arrived quickly and in good condition via EMS shipping. I appreciated the little note that was included in the box!

I thank Reina for helping me get these books! I will definitely return here next time I need to buy something from Korea.
 
 556   Positive   r m x
Name Allison    Date 2015/11/24
Communication was a bit slow because she only emails back on weekends but everything went super smoothly and I would definitely order from Reina again! She was really efficient and super trustworthy. I chose the EMS shipping and it arrived on time and I even got money back because she made my package lighter :) Really huge thank you because I had been trying to find a way to obtain my item for a while so I'm glad I had Reina!
 
 555   Positive   r m x
Name Kelly    Date 2015/09/27
I was very pleased with Reina's service and will be returning in the future should I need help purchasing any more hard to find/out-of-print DVD sets - which I'm sure I will!
 
 554   Neutral   r m
Name Yun    Date 2015/08/09
Terrible communication. I placed my deposit and order. At this point, Reina had replied to me fairly promptly that she had received my order and purchased it on June 24. I didn't get asked about what shipping option I wished to use until July 12, which. okay, fine. Maybe my order took awhile to get to Reina. So I reply promptly asking for the cheapest shipping option, which also is the one option that keeps my full total below the $50 deposit aaaand. As of now, August 7th, still haven't gotten any reply from her, never mind indication she's shipped my order out, and certainly never mind getting a refund on the difference between the deposit and the actual total cost of my order. :/

UPDATE: Amending my feedback to neutral rather than negative, since Reina did make amends, and I do appreciate that. I just do wish that somehow communications didn't get broken down so easily over the course of everything.
[re] Negative   r
Name Reina    Date 2015/08/09
I'm so sorry for the delay. I had some mistake with your order records, and somehow thought I already shipped your package and replied to your emails.
I will send your package on Monday, and upgrade your shipping option to EMS.
 
 553   [re] Negative   r
Name Reina    Date 2015/08/09
I'm so sorry for the delay. I had some mistake with your order records, and somehow thought I already shipped your package and replied to your emails.
I will send your package on Monday, and upgrade your shipping option to EMS.
[re] Negative   r
Name Reina    Date 2015/08/09
I'm so sorry for the delay. I had some mistake with your order records, and somehow thought I already shipped your package and replied to your emails.
I will send your package on Monday, and upgrade your shipping option to EMS.
 
 552   Positive   r m x
Name Daria    Date 2015/07/07
I'd like to say THANK YOU to Reina for helping me with a ticket for TVXQ T1ST0RY concert!!! I was my dream for 5 years, and finally I've got a chance to see them! The seat was awesome, the concert was amazing, I'm so happy I used your service!
 
 551   Positive   r m x
Name polvoron    Date 2015/06/02
The plushes and postcards arrived safely and in great condition! Thank you for all your help and your wonderful service! This package made my day!
 
 550   Positive   r m x
Name Bailey    http://www.baileysaywhat.com Date 2015/05/07
Thank you so much for helping me find a standing ticket to see BigBang in Seoul!! It was an unforgettable experience and I'm so glad I used your service!
 
 549   Positive   r m x
Name Anna    Date 2015/03/29
Thanks Reina for buying my ticket for BTS' concert! I will use your service again if I need a concert ticket! ^^
 
 548   Positive   r m x
Name Emilia    Date 2015/03/27
Thank you so much Reina for getting me a ticket for EXO TLP #2. The seat was really good. ^^

Your service is just great~
I would love to use it again~ :)
 
 547   Positive   r m x
Name Kukkai    Date 2015/03/10
It's my first time using your ticket service from my friend's advise for EXO #2 concert.

And the result is super excellent!

I really love your quick response and also thanks for such a great service mind you have. So...keep on doing ^^

I'm sure if there're interesting concerts in Korea, I'll choose your service.

Hope your business doing well and being greater!

It's very nice to know you.

ขอบคุณค่ะ ^^
 
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